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HOW TO

This section contains step by step instructions for dealing with common problems.

Table of Contents
How To: Examples:
 
How To

How to install WolfPrint printers to many machines using WolfPrep

WolfPrep is a method of installing Windows computers, used mainly in the academic Novell environment, and currently based on Novell's Zenworks imaging product.

The documentation for WolfPrep has not been updated, and still refers to the NDPS/Pcounter methods we used for printing prior to 2009. However, the system has been updated so that if you list the names of the WolfPrint printers, one per line exactly as descibed in the WolfPrep documentation in your template's printers.txt file, they will be properly installed.

It is very important that you also establish a WINS server for your workstations in order to have reliable printing with Client-32 installed! For most folks, this is accomplished when you register a machine in the QIP hostreg database. Just select "PXE-All" as your DHCP template, and WINS will be set properly.

If your WINS servers aren't getting set via DHCP, you should add the WINS servers 152.1.12.200 and 152.1.12.202 under the tcp/ip properties of your network card.

How to install a WolfPrint printer on a WolfTech workstation

WolfTech is an Active Directory in use by several groups on campus to manage their Windows workstation.

You can find instructions on how to set up WolfPrint printers in WolfTech at http://www.wolftech.ncsu.edu/support/support/Active_Directory/Documentation/WolfPrint_Accounted_Printing

How to set up a fake PostScript printer on a personally-owned Windows XP computer.

Your goal is to create a PostScript printer entry that does not point to a real printer. Windows XP will convert your original file, such as a Microsoft Word .doc file, into a file written in printer language (Windows .prn file). You can send the .prn file to a WolfCopy printer using the WolfPrint Print a File Utility.

The following instructions are written assuming Windows XP, and may vary depending on which version of Windows you have installed on your computer. If you have questions, please direct them via e-mail to help@ncsu.edu or via telephone to 515-HELP(4357).

  1. From the Start menu, choose Printers and Faxes.
  2. Under Printer Tasks on the left side of the window, click on Add a Printer to start the Add Printer Wizard.
  3. When the Add Printer Wizard appears, click Next.
  4. Choose Local Printer. Make sure that "Automatically Detect My Plug and Play Printer' is NOT checked, and then click Next.
  5. When the Select a Printer Port window appears, choose FILE: [Print to File] from the list of ports, and then click Next.
  6. In the Manufacturers list at the left, find HP and click on it once to highlight it.
  7. In the Printers list at the right, find HP LaserJet 5/5m PostScript and click on it once to highlight it. Then click Next.
  8. Type in a new name for this printer when prompted, or just leave the default name in the Printer Name field.
  9. Make sure that "Make this my default printer" is unchecked.
  10. Make sure that "Do Not Share this Printer" is checked.
  11. You do not need to print a test page yet. You can practice converting files within particular applications, such as Microsoft Word.

After you have clicked Finish, you will have set up a PostScript file generator, and you may follow instructions to begin converting your files to .prn format and sending them to a WolfCopy printer with the WolfPrint Print a File Utility.


How to use 'Print A File'.

The following instructions are for Windows 2000, but they should work very similar for other operating systems. You can view these same instructions with screenshots here.

  1. From the main http://print.ncsu.edu page, scroll down the web page until you see the Print A File utility.
  2. Click on the Browse button to locate the file you would like to print. The Choose File window should appear.
  3. In the Choose File window, navigate to the location of the file you would like to print.
  4. Click once on the file you wish to print. Its name should show up in the file name field. Remember, only Postscript (.ps)*, PDF (.pdf) and text files will be accepted.
    * Real PostScript or "fake" PostScript in the form of a Windows Print (.prn) file will be accepted. See "how to set up a fake postscript printer".
  5. Click once on Open to complete the file choosing process. The path to the file you specified should appear in the Filename to Print field.
  6. From the pull-down menu, choose the printer to which you wish to send the file.
  7. Click on the Print button to send the job to the printer.

 
Examples
Detailed example of using 'Print A File' with Microsoft Word.

The Print A File function of print.ncsu.edu will only accept jobs in PostScript, PDF, or text format. But what if you want to print something in a different format, such as a Microsoft Word document or JPEG image?

While the exact procedure will differ according to your version of Windows, and from application to application, the underlying concept is to generate a file in a language the printer understands. All printers in the public computing labs are PostScript printers, and since .doc (or .jpeg, etc.) files are not already in PostScript, you need to create a "fake" PostScript printer to generate a translation of your file in PostScript printer language.

When you've created a "fake" PostScript printer on your local machine that applications like MS Word or Star Office can "see," choose Print from the File menu in the application you're using. When the print dialogue box comes up, you'll choose the "Print to File" function.

Since you're generating an electronic file rather than a stack of sheets of paper, your machine will prompt you to save the file in a location on your computer's hard drive. The end result is a file that ends with the extension .prn, saved in the location you specified. The .prn file is written in PostScript language, so you can use the Print A File function on print.ncsu.edu to send the .prn file you just created to one of the PostScript printers in the public computing labs.

The following instructions are for Microsoft Word under Windows 2000, but they should work very similar for other Windows operating systems.

  1. Set up a "fake" PostScript printer on your local machine. (See online docs)
  2. From inside Microsoft Word, under the File menu, choose Print.
  3. When the Print dialogue box appears, from the list of printers, choose the fake PostScript printer you created.
  4. Still in the Print dialogue box, check the Print to File check box. This way, you'll be sending your Word document through a PostScript printer, and the resulting .prn file will have been translated into PostScript.
  5. Your computer will prompt you to select a location in which to save the .prn file you generate. Choose a location on your hard drive that you'll be able to remember later.
  6. Point your web browser to print.ncsu.edu. Click the Browse button under the Print A File heading.
  7. Find the .prn file you just created and select it. The file's path will appear in the Filename to Print field.
  8. From the Lab/Printer to print to pull down list, choose the public computing lab printer to which you wish to send your file.
  9. Click on Print to send your file to the printer in the public computing lab.
  10. Trek to the lab to pick up your work.